Terms & Conditions

Last updated: 23 November 2025

These Terms and Conditions (“Terms”) govern your use of the website https://pan.fastupigateway.com and services offered by eKYC PAN Portal (“we”, “our”, “us”). By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, you should not use the Website or services.

1. Nature of Service

eKYC PAN Portal is a private online platform that provides tools and support to help users submit PAN-related service requests digitally through authorized systems. We facilitate the process but do not issue, approve or guarantee the allotment of PAN. All final processing and approval are carried out by the relevant government authorities and authorized entities.

We are not a government website and are not directly affiliated with NSDL, UTIITSL or the Income Tax Department.

2. Eligibility

By using this Website, you confirm that:

• You are at least 18 years old and legally capable of entering into a binding contract.
• You are using the Website for lawful purposes only.
• You will provide accurate, complete and up-to-date information.

3. User Account & Security

• You may need to create an account to access certain services.
• You are responsible for maintaining the confidentiality of your username and password.
• You agree to inform us immediately of any unauthorised use of your account.
• We are not liable for any loss or damage arising from your failure to secure your account.

4. Use of Services

You agree that you will not:

• Use the Website for any fraudulent, illegal or unauthorised purpose.
• Submit false or misleading information or documents.
• Attempt to bypass or damage the Website’s security features.
• Copy, modify, distribute or resell any part of the Website without written permission.

5. PAN Application Process

• We assist you in filling and submitting PAN-related applications through authorised systems.
• Approval, rejection, delay or queries regarding the application are controlled solely by the respective government authorities, not by us.
• We do not guarantee the time within which a PAN will be allotted or any particular outcome.
• You are responsible for verifying the correctness of the information before final submission.

6. Fees, Payments and Wallet

• We may charge service fees or platform charges for using our services.
• All applicable charges will be displayed to you before payment.
• Payments are processed through secure third-party payment gateways.
• Any wallet balance or commission shown in your account is subject to our records and policies.
• Taxes, if applicable, will be charged as per prevailing laws.

7. Refunds & Cancellations

Our general refund rules are described in our separate Refund Policy. In summary:

• Once an application is submitted to authorised systems or services are consumed, fees are usually non-refundable.
• A refund may be considered only if payment is received but no account activation or service submission has taken place due to a technical issue attributable to us.

8. Intellectual Property

All content on the Website, including text, graphics, logos, icons, images, software and design, is owned by us or our licensors, except government trademarks and logos which belong to their respective owners. You may not copy, reproduce, or distribute any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, we are not liable for any direct, indirect, incidental or consequential loss or damage arising from:

• Your use of or inability to use the Website or services;
• Any error, delay or decision by government authorities relating to PAN applications;
• Unauthorised access to or use of your account caused by factors beyond our reasonable control;
• Technical issues, interruptions, viruses or failures of the Website or network.

10. Indemnity

You agree to indemnify and hold harmless eKYC PAN Portal, its owners, employees and partners from any claims, losses, liabilities, damages or expenses (including legal fees) arising out of your use of the Website, violation of these Terms, or infringement of any rights of third parties.

11. Suspension & Termination

We may suspend or terminate your access to the Website at any time, without prior notice, if we believe you have violated these Terms or any applicable law, or for any other reason at our discretion.

12. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Bageshwar, Uttarakhand (India).

13. Changes to Terms

We may modify these Terms from time to time. Updated Terms will be posted on this page with a new “Last updated” date. Your continued use of the Website constitutes acceptance of the updated Terms.

14. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

eKYC PAN Portal
Naichai, Uttarakhand, India
Mobile: +91-9997040329
Email: koshyaricommunication1@gmail.com

This document is a general template and should not be considered as substitute for professional legal advice.